Brightwend / Text message terms
Text message terms
Texts aren't switched on yet. For now your daily suggestion arrives as an app notification, or by email. This page explains how texts will work once you can add a mobile number to your account.
In short
- We text only people who have agreed to hear from us.
- One daily suggestion, sign-in codes, and a few account messages. That's all.
- Reply STOP to stop, HELP for help. Message and data rates may apply.
What you'll receive
- Your daily suggestion: one message a day, at the time you choose, if you pick text for it.
- Sign-in codes, when you ask for one.
- Account messages, such as a reminder that a gift is waiting, or a note that something in your family circle needs you. These are rare.
We don't send advertising by text. Message frequency varies, and is usually one or two messages a day.
Who agrees to the texts
Only the person whose phone it is can agree to receive our texts. If a family member sets Brightwend up for you, your first message from us asks you to confirm. We won't send daily suggestions to your number until you do.
Agreeing to texts isn't a condition of buying anything. You can use the app, or choose email, instead.
Stopping and help
- Reply STOP to any text to stop receiving them. We'll send one message confirming you've been removed.
- Reply HELP for help, or email [email protected].
- You can also change how and when your daily message arrives in the app.
Costs and carriers
Message and data rates may apply, depending on your mobile plan. Mobile carriers aren't responsible for delayed or undelivered messages.
If you choose WhatsApp, your messages are delivered through WhatsApp, and WhatsApp's own terms and privacy policy also apply. You can stop WhatsApp messages by replying STOP, or by blocking our number in WhatsApp.
Your number and your privacy
We don't sell, rent or share your mobile number or your agreement to receive texts with anyone for their own marketing. We share your number only with the companies that deliver our messages for us. See our Privacy policy.